Marketing could be quite a daunting task for most business people across the world. The thought of cooking up a convincing story for potential customers and clients, or going from street to street just to speak to sell their products or services, breaks beads of sweat in the faces of a good number of marketers. Regardless of the stress, marketing remains a necessity for any type of brand that wants visibility.
Now no matter how polished or good your idea, product or service is, if you can’t market it, it goes nowhere and only stays within the reach of your immediate circle. It is safe to say marketing is a means of spreading your business to a wider audience. The simple fact is, if you want more people to know what you sell, offer or the value you can create, marketing is unavoidable and inevitable.
“Marketing is an ongoing communications exchange with customers in a way that educates, informs and builds a relationship over time. The over time part is important because only over time can trust be created. With trust, a community builds organically around products and services and those customers become as excited about the products as you are — they become advocates, loyal evangelists, repeat customers and often, friends. Marketing is a really great way to identify what grabs people and gets them excited about your brand and give it to them, involve them in the process,” said Renee Blodgett – Chief Executive Officer/Founder, Magic Sauce Media
When clearly understood, marketing is not as hard as it seems. In plain terms, it is basically communicating what you do to a target audience with a goal to attain regular and loyal customers. To further simplify the concept of marketing, below are a few tips.
KNOW THE WHY BEHIND WHAT YOU DO
There are three questions you must ask yourself before you embark on your business voyage; why, what and how. In order to avoid wastage of resources, time, and efforts, these questions should be first dealt with. Basically the ‘why’ refers to the reason behind your business and seeks to answer why you started the business in the first place. The ‘what’ deals with the product or service you are rendering. The ‘what’ also addresses if you are meeting the needs of your customers. And the ‘how’ question figures the means through which you would reach the customers and clients.
However, most marketers often skip the first question why and immediately approach potential customers with what they offer. This is the reason behind the stutter when a customer tries to engage them. The reality is most people don’t know why they sell what they do!
Simon Sinek, author and marketing consultant, puts it clearly, “People don’t buy what you do, they buy why you do it.”
It is of utmost importance for you as a business person to do your research and practically dig deep in order to know your target market thoroughly.
KNOW YOUR TARGET MARKET
Even though you wish everyone could patronise your business, the hard truth is not everyone can be your customer. You have to do a market survey and identify your target market if you want to hit your goal. When you don’t know your target market, you would keep missing your shots and eventually get frustrated.
LEVERAGE ON DIGITAL MARKETING
The digital era has made marketing easier than what it used to be. With digital platforms, entrepreneurs could get more customers in few days than they would in several months. Digital marketing is simply the use of the internet, mobile devices, social media, search engines, display advertising and other channels to reach your target audience.
In contrast to the traditional marketing where one needs to go from person to person advertising their products or services, or setting up outdoor platforms, marketers and entrepreneurs can now be in the comfort of their homes and spread words about their business. Another advantage asides the ease it provides, digital marketing has a wider reach. Your business could be in Nigeria but you will be able to reach people all over the world.
Once you are clear on your why, what, and how, deploy the best possible means to reach your audience whether traditionally or digitally. Just ensure that you take strategic steps to put your business out there.
Written by Jennifer Chioma Amadi
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