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UNVOICED PERSPECTIVE: INSUBORDINATION

There has been an over told story of bossy employers who make the work place unpleasant for their employees. While often times there is another side of the story that is not told – dealing with insubordination.

Many times employers are faced with the daunting task of handling employees who seem difficult to handle. This has always been a problem but such pictures are rarely painted, leaving some employers helplessly silent for the fear of not communicating the wrong message.

In organizations where some employees express a deep form of insubordination, it weakens the effectiveness of other team members and most times leave the management wobbling in thoughts. These stiff-necked employees could be likened to horses forced to the stream but refusing to drink.

Insubordination could be in different ways; there are times when employees fail to carry out tasks demanded of them by their employers or superior due to some factors, or question the management’s authority, or bluntly refuse to obey company policies. Chike’s story is the perfect display of insubordination.

Chike got fired two months ago at the office, this got almost everyone talking about it and wondering why it had to be Chike. He was so composed and effective at some point he was considered efficient. He earned the manager’s trust with his ability to complete a task with less supervision. Almost everyone at the office maintained the expected degree of their KPI’s but he will always go beyond the expectation. His effort to the company’s growth was commendable. Seeing his level of commitment, the management seemed it right that more responsibilities were assigned to him.

With a new project at hand, the management sought diligently for a perfect person who will show great deal of commitment, to produce the project’s desired result, so Chike came to mind (“to whom much is given, much is expected”).

The project’s estimated lifespan was 6 months, which required tendering of a weekly report to the department head. After three months of the project’s commencement, Chike had not tendered any report concerning the progress of the project.  Gradually, he began to question most of the management’s decisions and would not carry out any duty he did not feel up to. At certain occasions, he was asked about it and there was nothing tangible that he could offer. The management considered this as an insubordinate behaviour.

Measures were taken and it was decided that most relevant responsibilities should be taken off Chike’s desk. This was not a way of silencing his voice, but rather creating an open door policy to make other employees learn.

Do you think the management’s decision was too harsh? How would handle such behaviour in your organisation?

Written by Jennifer Chioma Amadi

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