It is no longer news that unemployment is on the rise in Nigeria and most parts of Africa. In times past the matter of contention was the fact that most people were not qualified for the vacant roles advertised. However, in recent times, scarcity of jobs has become the plague affecting our society leaving us with a wide river of unemployed graduates but very few companies to fish them out.
According to statistics by Africa Center for Economic Transformation (ACET), over 50% graduates in Africa are faced with this tough reality. A lot of employers handle employment cases like a thing of favour rather than a search for competence and suitable team members. Recently, this attitude has been displayed by some employers and we have used one of them as a case study for this article.
About a week ago, an employer publicly shamed a jobseeker on Twitter for requesting a reschedule of an interview date. Seeing this as an unserious act by the jobseeker, the employer disqualified the candidate. In her words, “Sorry mate, your loss. With such high youth unemployment, an interview is now a treasure not to be taken lightly.” From the recruiter’s tweet, she obviously implied that the prospective employee didn’t take the interview seriously and had no right to ask for the interview to be rescheduled.
Reacting to this, some Twitter users felt the employer approached the situation with the demi-god attitude as opposed to finding the qualified candidate even if it means rescheduling. With such an attitude, there is a likelihood they wouldn’t be patient enough to get the best during any recruitment. When companies are too rigid with their interview processes, it could be a loss at both ends.
Another flow of thoughts are those who think the employer has an entitlement mentality believing that they can lord over those they intend to employ and practically would expect their employees to be at their beck and call. This category of employers would probably boss their staff around giving no room for their opinion. As a result of this attitude, the enterprise usually reduces the capacity of their staff.
Another perspective some other persons pointed out was the fact that the prospect might have been facing some challenges which prevented him from coming and had the right to inquire the possibility of an interview reschedule.
One of the commentators, advising both employees and prospective employees, indicated that it is okay to even ask for a raise if need be.
Having read through the entire thread, we see need for employers and recruiters to make their recruitment processes more flexible. Nevertheless, this doesn’t imply that rules and regulations shouldn’t be put in place during an interview. Rather, employers should bear in mind that unforeseen circumstances may occur which may prevent an interviewee from showing up and in such cases, adjustments should be made.
Conclusively, employers need to keep an open mind towards potential team members, treating them with fairness and not as though the job is a favour.
Written by Jennifer Chioma Amadi
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During the era of Nazi Germany, a secret-police organization was created to deal with persons suspected of disloyalty; they employed even crude means in carrying out this task.
While extreme measures may not be employed in their case, employers often treat their employees as corporate slaves. They pay the salaries, so employees should just keep quiet and do the bidding of the masters. Anything outside that is perceived as disloyalty or even treachery in worse cases. Such employers are not concerned about the reservations employees may have about the operations of the organization, and that is where they start missing out on crucial feedback that could help in shaping the organization better.
When the employers eventually get to ask employees if they have any comments or opinions to share, the employees opt to stay mute for fear of being victimized unless such a comment is in favour of the powers that be, just like the Gestapo operated. Supposed team members would rather stomach their reservations than risk being in the black book of the masters, that’s if their jobs aren’t even threatened. This is so because the culture of feedback is in actual sense non-existent in the organization, and I daresay many Nigerian and African organizations. Our understanding of power seems be a function of might and self-assertion.
And so, the unexpressed reservations eventually reflect in the form of nonchalance, it’s sometimes the reason why customer care representatives don’t give their all in serving clients, asides personal attitudinal flaws. A team that is less passionate about driving the organization’s vision, functioning in a more or less dispirited environment, and working the job just to earn a living and nothing more, truly cannot be as outstanding as the organization desire.
Let’s consider the personal relationships in our lives. It is at the point people no longer feel free to express their reservations that our relationship starts going awry. Our associates, friends and family owe it to us as a duty to express their reservations in line with the terms of engagement, so adjustments can be made where necessary and corrections taken as well and we also have the responsibility of giving them our ears so they can let it all out.
Stronger relationships can only be forged when we can freely express both the pleasant and unpleasant observations and also be willing to listen to others when they do same. This should not be mistaken for being swayed by the expectations of others, no. It also doesn’t mean organizations should pander to the dictates of their employees, far from that. What this means is that we value relationships, even with organizations, so much that we don’t take for granted anything that could possibly threaten it.
There should be a feedback system that ensures no one is victimized for expressing concerns that doesn’t conform to the soothing desires of management. Corporate organizations must have that moment of truth within its team, that’s how solid and well bonded teams are built.
It is profitable to harness strength out of divergent viewpoints instead of bludgeoning people into acquiescence.
Written by Maple Dappa
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