11 WAYS CUSTOMERS RELATE WITH YOUR BRAND
When you have a really good product or service but it seems the connection you want with customers is not happening, it may be that you are yet to identify the form of relationship they have with your brand. Identify the relationship, understand it very well, and position your brand accordingly from your sales strategy to marketing communications and so on.
Knowing the relationship that applies to your business should guide you on whom to target, how to reach them, what to say, etc. Don’t leave your marketing and sales to chance, be intentional, and keep tweaking. Winning and retaining customers should not be a game of chance.
EVERYONE AND EVERY BUSINESS IS A BRAND.
BUILDING SUSTAINABLE BRANDS: Where it all begins (PDF)
We have held two editions of our virtual hangout on branding, and both have been fantastic.
The first session was to be summarized into a document to serve as a refresher course but guess what happened? It turned out a sweet book that walks you through the concept of branding and how you can start positioning your business for better results with little effort!
We don’t want the participants to enjoy this goodie alone, so we have made it available to you as well, if you DESIRE to build a brand that stands out no matter your size or available resources.
It is going to be one of the best content you have ever read on the subject of branding. It is written in simple English with very relatable explanations and insights. You can get a copy at MAPEMOND BOOKS
Building a profitable and successful brand is totally in your hands now.
We hope you won’t let this giveaway pass you by.
#DoBusinessBetter
FINDING THE SWEET SPOT FOR BRAND GROWTH.
What is the market craving?
What will make the market flow like rushing waters in your direction?
Keep exploring!
One day at a time.
It may be costing you money, but consider it as an investment in ‘research and development’. You will recover the money at the snap of your fingers when you hit that spot.
A REVIEW ON MOST DOMINANT BRANDS IN AFRICA.
We read a post on Facebook that got our attention. It was written by the Co-Founder of Gidi Cakes, Daniel Adeniyi.
It is about Africa’s Top 100 Brands for 2020. The study done by Brand Africa showed that majority of the dominant brands in Africa are not local brands. In fact, in 27 countries that were surveyed, only 3 as shown below had a local brand in their number one spot:
1. Zimbabwe (Econet)
2. Zambia (Trade Kings)
3. Tanzania (Azam)
The leading brands in Nigeria are not Nigerian. Like the Gidi Cakes Co-Founder rightly submitted, most Nigerian businesses are not brand conscious. The study also showed that the leading media brands in Africa are not local – BBC, CNN, and Al Jazeera. Only seven local media brands made the list of the 25 most dominant media brands in Africa.
Out of the 100 most dominant brands in Africa,
#1 to #6 are foreign brands.
#7 is the South African owned MTN.
#8 to #14 are foreign brands.
#15 is Nigerian owned Dangote (I did an unofficial corporate internship with them)
#16 to #27 are foreign brands.
#28 is Nigerian owned Globacom
#29 to #35 are foreign brands
#36 is South African owned DSTV
#37 to #45 are foreign brands
#46 is Nigerian owned Nasco (Mapemond shall be visiting them for a research project)
#47 to #49 are foreign brands
#50 is South African owned Shoprite
So 44 foreign brands and 6 African brands in the top 50 of the list. You may think that more African brands will feature in the second half of the list, but that is not the case. The second list of 50 also features 44 foreign brands and 6 African brands – Star, Tiger, Jumia (some persons argue that it is not African), Tusker, Clover, and Maltina. In conclusion, 88 foreign brands and 12 local brands in total!
You can see the list here: VIEW THE REPORT
Let’s bring it closer home. A related study of the top 25 African brands showed only 4 Nigerian brands – Dangote, Glo, Jumia, and Star.
These stats don’t surprise us one bit because in our branding and marketing work, we have loads of insights and experiences that support this survey even though there could be a variance.
There is the assertion that “Africans don’t like local”, but that is not exactly the case in our opinion. Branding is such a powerful aspect of business that is being underrated by most businesses both big and small. The businesses that take branding seriously will be at the top of the market regardless of where they originate from and as we can see, foreign brands don’t joke with branding at all.
For example, out of 100 restaurants in Nigeria, the ones that take branding in its true sense most seriously will emerge the most dominant.
If you are a fashion designer, baker, or whatever you are into, the more seriously you take branding (in its true sense beyond logo design down into strategy, culture, marketing communications, etc), the higher you will climb on the chart of leading businesses in your sector or industry. And you must not have billions to spend, it begins from being intentional and consistent.
If you would like to take a deep dive into the subject of branding, there are articles here for you: MAPEMOND BLOG
We are cooking a lot of webinars, Instagram live sessions, Facebook Room conversations, and more on the subject of branding. Leave a comment on this post if you would like to be notified when it is time.
Don’t downplay your business. At whatever level you are, consider your business as a brand and build it with that consciousness. It yields far more results than casual business and hustle.